Call us at:  480.426.8180

FAQS

Management

  • Can PrismJet assist with purchasing an aircraft?

    Yes, PrismJet is well-equipped to assist you with the entire aircraft acquisition process. Our experienced team possesses in-depth knowledge of the aviation industry and is dedicated to guiding you through every step of purchasing an aircraft. From initial consultation to finalizing the deal, we provide comprehensive support to ensure a smooth and successful acquisition. Trust in our expertise to make your aircraft purchasing experience seamless and tailored to your specific needs.

Charter

  • Can you assist with rental cars and chauffeured vehicles?

    Yes, absolutely. We are here to assist with both rental cars and chauffeured vehicle services. Our team can coordinate these additional amenities as necessary to ensure a seamless and convenient travel experience for you. Whether you prefer the flexibility of a rental car or the luxury of a chauffeured vehicle, we are committed to meeting your transportation needs. Feel free to reach out to us for assistance with these arrangements and any other travel-related inquiries you may have.
  • What are the luggage limitations?

    Luggage limitations can vary depending on the specific aircraft. To ensure accurate information tailored to your needs, we recommend reaching out to our team for more details. Generally, our aircraft can accommodate multiple checked and carry-on size luggage pieces. Additionally, for those with specific items like golf clubs, we can make arrangements to ensure they fit comfortably. Feel free to contact us for personalized information based on your travel plans and requirements.
  • Is there WiFi on board?

    Yes, we are pleased to offer complimentary ground-based domestic WiFi on board. Stay connected throughout your journey, whether for business or leisure, and enjoy the convenience of seamless connectivity during your flight.
  • Can minors fly alone on flights?

    Yes, minors can fly alone on our flights, but it requires prior permission and coordination. Ensuring the safety and well-being of unaccompanied minors is our top priority. We have specific procedures in place to facilitate their travel, including obtaining consent from parents or guardians, providing assistance throughout the journey, and coordinating with our staff to make the experience comfortable and secure. Please contact our team in advance to arrange for unaccompanied minor travel and to discuss any specific requirements.
  • I have a disability, can I fly private?

    Absolutely, yes! Flying private can be a highly accessible and accommodating option for individuals with disabilities. Our services are designed to provide a more comfortable and efficient travel experience, offering advantages such as private terminals to avoid crowded waiting areas, expedited ground transportation, and aircraft layouts that are better equipped to accommodate diverse needs. We prioritize the well-being and convenience of all our passengers, including those with disabilities. Feel free to contact us to discuss your specific requirements, and we’ll ensure your journey is tailored to your comfort and accessibility needs.
  • Where do you fly?

    Our private jet services provide unparalleled flexibility, allowing you to access a vast network of airports around the world. Unlike commercial airlines that are limited to major hubs, private jets can utilize both private and commercial airports. In fact, private airports significantly outnumber commercial ones, giving you the freedom to land closer to your destination. Commercial airlines often operate on fixed routes, limiting your choices. In contrast, our private jet services enable you to fly directly to more destinations, including smaller airports that are not served by commercial flights. This flexibility means you can reach remote or exclusive locations with ease, saving you time and offering a truly personalized travel experience. So, whether your destination is a major city or a secluded retreat, our private jet services open up a world of possibilities, ensuring that you can reach your desired location efficiently and conveniently.
  • Are pets allowed on board flights?

    Yes, we understand the importance of traveling with your furry companions. Pets are allowed on board with prior approval. We strive to accommodate your needs and ensure a comfortable and enjoyable journey for both you and your pets. Please contact our team in advance to make the necessary arrangements and obtain approval for your pet’s travel. We look forward to welcoming both you and your four-legged friends on board.